Privacy policy

This Privacy Policy describes how THE KAGE GROUP ("Kage," "we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from thekagegroup.com (the "Site"), buy KageGear apparel or KageFuel supplements, or book a KageMind performance coaching session.

1. Information We Collect

We collect information you provide directly to us, information collected automatically, and information from third parties.

  • Contact and account information: name, email address, phone number, shipping and billing address.
  • Order information: products purchased, payment details (processed securely by our payment provider — we do not store full card numbers), order history.
  • Booking information: details you provide when booking a KageMind session with Dr. Andrés Felipe, including scheduling preferences and any information you voluntarily share during intake or consultation.
  • Device and usage information: IP address, browser type, pages viewed, referring URLs, and interactions with the Site, collected automatically via cookies and similar technologies.
  • Newsletter information: your email address if you subscribe to our newsletter.

2. How We Use Your Information

  • To process and fulfill orders, including shipping and payment processing.
  • To schedule, confirm, and follow up on KageMind coaching sessions.
  • To communicate with you about orders, bookings, promotions, and updates (you can opt out of marketing emails at any time).
  • To improve the Site, our products, and our services.
  • To detect and prevent fraud, abuse, and security incidents.
  • To comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, keep items in your cart, and understand how visitors use the Site. You can control cookies through your browser settings and through the cookie consent banner on our Site. Disabling cookies may affect certain features, such as checkout.

4. How We Share Your Information

We do not sell your personal information. We share information with:

  • Service providers who help us operate the Site and fulfill orders, including our e-commerce platform (Shopify), payment processors, and shipping carriers.
  • Dr. Andrés Felipe / KageMind practitioners to the extent necessary to deliver booked coaching sessions.
  • Legal and safety purposes, where required to comply with the law, enforce our policies, or protect the rights, property, or safety of Kage, our customers, or others.
  • Business transfers, in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality arrangements.

5. Health and Coaching Information

Information shared during KageMind sessions is used solely to provide and improve your coaching experience and is handled with additional care. KageMind coaching is performance psychology coaching and is not a substitute for medical or mental health treatment. See our Terms of Service for details.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, or to object to or restrict certain processing. To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.

8. Children's Privacy

The Site is not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us so we can delete it.

9. International Users

If you access the Site from outside the country in which our servers or service providers are located, your information may be transferred to, stored, and processed in a different country with different data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective date" and will be effective as soon as it is posted. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:
Email: privacy@thekagegroup.com
Website: thekagegroup.com